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We're here to help. Email us at hello@clariapp.co — we aim to respond within 2 business days.
Most questions are answered here. Click any question to expand the answer.
Yes, Clari is free to download on iOS and Android. Clari Pro (optional subscription) unlocks additional features including unlimited history, advanced pattern insights, and the GP Appointment Summary report.
Subscriptions are managed through your device: On iPhone/iPad: Settings > [Your Name] > Subscriptions > Clari. On Android: Google Play Store > Profile icon > Payments & subscriptions > Subscriptions > Clari. You can cancel at any time. Cancelling stops future charges but your Pro access continues until the end of the billing period.
Yes. All your data is stored locally on your phone only. Clari has no account, no login, and no servers. Your symptom data never leaves your device. See our full Privacy Policy for details.
Open Clari, go to Settings → Data Management → Delete All Data. Type "DELETE" to confirm. This permanently removes everything from your device — all symptom logs, medication entries, notes, preferences, and tracking history. Because Clari stores everything locally and never uploads your data to a server, this single action deletes 100% of your Clari data. There is nothing else to delete elsewhere. We recommend exporting a backup first if you might want your data later. If you have an active Clari Pro subscription, manage and cancel that through your Google Play account settings, separately from deleting your app data.
Clari Pro is an optional subscription that unlocks: unlimited symptom history, advanced pattern analysis, GP Appointment Summary report generation, HRT effectiveness tracking, and additional features. Available monthly or annually.
Open Clari > Settings > Back Up Data > Export. Your data will be saved as a JSON file you can keep as a personal record.
Yes. Clari is available on both iOS (App Store) and Android (Google Play).
No. Clari is a personal wellness tracking tool and is not a medical device. It does not provide medical advice. Always consult your GP or healthcare provider for medical questions.
Subscriptions are managed entirely through your device's app store — we don't have access to your payment information. For refunds, contact Apple or Google directly: reportaproblem.apple.com (Apple) or support.google.com/googleplay (Google).